MyMedicTag

FREQUENTLY ASKED QUESTIONS

  • List your primary language first then any other languages that your are fluent in next.
  • Our apologies, some letters are confusing. Most mistakes involve "Zero" and "O", and capitol "I"(eye) and lower case "L". Reference your Tag number to see a zero. A zero is tall and narrow where a capitol "O" is uniformly round. For the capital "I" lower case "L", try the alternate letter, if that does not work contact us on the info line at info@mymedictag.com
  • MyMedicTag can be purchased for a one-time fee of $45 US. with an annual renewal fee of $15.
  • A number of factors could be causing this. Number one is that the camera cannot clearly focus on the QR barcode. A good rule of thumb is if the barcode is in focus to your eye, then it is in focus to the camera. If you have an iPhone, make sure the HDR (High Dynamic Range) is turned On. HDR Off is the default setting. If you have an Android device, select Goggle Lens. Hold your device 4-5 inches from the QR code with a steady hand. 
  • Because medications are so important, they are listed under the "Main" heading. Always list medications, along with allergies, in order of importance, rather than alphabetical.  This will allow the responders to quickly see the severity of your unique situation at hand.
  • Use this format when entering your medications; Drug Name, Dosage, Frequency. For example, Metropolol, 25mg, twice daily.
  • Take the information directly from the container. Another way to help you remember what your medications are for is to list the condition after the medications name, for example, Metropolol, (for A-Fib), 25mg, twice daily.
  • The access code is printed on the reverse of the credit card sized Tag. It is in the lower block consisting of a random number/letter combination.
  • Th access code is only on this wallet card for your security, it will also be used to verify your ownership if you ever forget your password. 
  • At the Home page enter your User Name which is your email address followed by your password. This will automatically bring you to the Subscriber Home page. 
  • If you have already logged in, click on Subscriber Home at the top of the screen.
  • QR stands for Quick Response. This type of popular barcode can be easily read using the camera of a smart phone or iPad type device. For iPhones, make sure the HDR (High Dynamic Range) is turned On. HDR "Off" is the default setting. For Android phones, select Goggle Lens. MyMedicTag also works with any of the free scanning applications available.
  • Traditional barcodes as we know them are one dimensional. QR barcodes store information both vertically and horizontally allowing them to hold up to 7100 characters of data. They can also be scanned from any distance and from any angle.
  • My Medic Tag has no boundaries.  Any cell phone, tablet or laptop with a camera can be used, no matter where you are in the world. 
  • From the most remote point in the Amazon Rainforest, to Base Camp 2 on Everest, MyMedicTag will work for you. 
  • From a weather station in Antarctica, to aboard the International Space Station, The Tag will work for you. 
  • When your Tag is scanned, the lifesaving information contained within will be instantly available to aid and assist emergency medical personnel. 
  • Anyplace, anytime, anywhere, MyMedicTag will work for you.
  • Yes, you have complete and unrestricted access to your medical information 24/7. 
  • Our programming was designed to adapt to any information access platform; PC, laptop, or smart phone.  This gives you the ability to access and make changes anytime, anywhere.
  • Yes, very much so.  
  • St.James LifeScience has gone far beyond the normal security measures by using the latest in encryption algorithm technology over secure server lines and multiple offsite database storage facilities. 
  • We use a multi-layered approach to ensure that your personal information is safe and secure, and as cyber security evolves, upgrades to our system will reflect these improvements.
  • In today’s high-tech world, cyber security comes with a hefty price tag. To ensure the safety and security of your Protected Healthcare Information (PHI), we employ and entrust only the industry leaders to safeguard your medical information.
  • We encourage you to do your homework.  Check out our company as well as any similar companies and products. A good, first place to start is the Florida Division of Corporations at Sunbiz.org. You will find us under St.James LifeScience, the parent company of MyMedicTag, based in Florida. Don’t be fooled by slick sales pitches, fancy websites, or by “one time” fees. Do an inquiry and compare.